Fulton, New York
Not resolved
1.0
Details
Billing Practices
Customer service
Value for money
1 comment

deceptive service (Jim Rickards Strategies), as well as misleading marketing and criminal customer service. Called 4 times 1st time they could not hear me in the middle of wanting to cancel/discontinue service, 2nd time got disconnected once I told them I wanted to discontinue service w/in 30 day grace period and the 3rd time dropped the call as soon as I got connected.

The 4th time After further discussion w/Josh, all I could get was a discount of $50 off the $99 charge. $49 for absolutely garbage from Jim Rickards.

We'll see if the credit gets put thru and if the service doesn't auto renew. Will send letter to the NYS Attorney General Office.

Product or Service Mentioned: Agora Financial Subscription.

Reason of review: Poor customer service.

Preferred solution: Full refund.

Agora Financial Cons: Deceptive practices.

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Anonymous
Baltimore, Maryland, United States #1181234

u goin to go to AG over 50 bucks? guess they have nothing else 2 do.

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