On August 30 I was reading my email and came across a note from Agora Financial of . I didn’t keep the email after I responded but I thought I signed up for a $20-30 report.
I used my Discover card to pay. When the Discover bill came I found that I had been charged $5,000 on August 30. I called Agora and was told that that charge was for a subscription service and they couldn’t help me. I needed to deal with the credit card company.
I called Discover and they suspended the charge. The next month my bill reflected the credit and also a recharge from Agora for the $5,000. I called Discover and they connected me with Agora who said the charge was for a subscription service and through it I get full access to their research library. I don’t need a research library.
I am a retired disabled veteran living on a fixed income and all my investible assets are under management of my financial advisor. I was never given a timely notice of a $5,000 charge nor a timely right of rescission.
Product or Service Mentioned: Agora Financial Subscription.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $5000.
Preferred solution: Full refund.
Agora Financial Cons: Failure to prominently disclose pricing.
Location: 808 St Paul St, Baltimore, MD 21202, USA